Please remember to check your email time to time. After we check the item, we will provide exchange service for you. Third, you need keep touch with our customer service to make sure we get it. But you need to pay the shipping cost to us as well as return to you. Second, If you order a wrong item and negotiate with our customer service to exchange for a right item, this exchange policy is also for you. What you do before returning for replacement?įirst, If your product is damaged in delivery, we will exchange it free for you and undertake the shipping cost you ship back to us by ordinary airmail. Second, If the item is damaged by yourself, we can not provide exchange service for you. If you have any doubt, please check with our customer service, you can get our customers service information from our website.įirst, If you order wrong item by yourself, or you found it is not you want to order (not quality problem), we will not provide return policy to you, please aware of this. Please check detail before you purchase on Lockpickweb. Which situation Lockpickweb do not provide return policy? If you choose this, you can also return the product and get a full refund plus the shipping and handling fee, but you must make sure to sent it back through ordinary airmail.Ģ.

But you need pay the shipping cost to us as well as return to you.įourth, if we miss-shipped the items, we will be responsible for an item exchange and any shipping fees. Third, you order a wrong item and negotiate with our customer service to exchange for a right product, this exchange policy is also for you. Second, in some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

This situation we will return full refund. It can not work once you receive it or it encounter crash in delivery causing you can not use it. We promise to obey the return policy when the item has the problem bellow, but you must sent back the item after we knowing your problem and what you want us to do.įirst, the product have quality problem. Which situation Lockpickweb provides return policy? Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.ġ. Before you want to return item to us, please read and follow the below instructions.

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